We take pride in delivering fresh and high-quality products. However, if you face any issue, we’re here to help.

Returns

Due to the perishable nature of our products (cakes, pastries, desserts), returns are not accepted after delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please get in touch with us within 24 hours of delivery with photos as proof.

Refunds

• Approved refunds will be processed within 5–7 business days to your original payment method.
• In some cases, we may offer a replacement instead of a refund.

Order Cancellation

• Orders can be canceled before dispatch.
• Once the order is shipped or prepared, cancellation is not allowed.

Non-Refundable Cases

• Change of mind after delivery
• Incorrect address provided
• Failed delivery due to the unavailability of the recipient

Contact for Support

For any issues, reach out to us via email or phone with your order details.